One of the best ways of forming a great relation with your customers, is to be available at any time for them. Maybe by having your phone not busy, or an email that you check more than once a day or something like that will always work on your favor

Cyan, from FreelanceSwitch.com, remind us to forget from late night movies and starting focusing more on our clients. We can keep the same office schedules they have in accordance with our available hours. The only good excuse for not been available would be a business meeting.

The last thing a freelance designer would ever need, would be losing clients. In case you can to take vacations, here are a couple of advices about it:

Tell your client about for coming absence, 1 or 2 weeks before, and ask them if there’s any job or design you can do up ahead before leaving.

Configure your e-mail automatically so it responds your mails back right away.

Do a new recording for your message recorder in the house or in the cell phone.